When we established Landmark Events six years ago, we designed our cancellation policy to be simple and compassionate, knowing that man proposes and God disposes. Therefore, we made it our practice to refund all payments, less any deposits made to vendors on your behalf that we cannot recover, with no penalties or “service charges”. By God’s grace, we have been able to refund 100% of every canceled registration in our six year history, welcoming many of those folks back on future tours.
Our mission has been consistent from the beginning, to bring hope to God’s people by reminding them of his sovereign hand in history and his unfailing faithfulness to man, regardless of present circumstances. We are now called to the test. We commit to maintain our refund/cancellation policy at this unique time by returning every penny possible, including any potential profit that would have been used to fund the payroll and administration of the ministry, trusting in the Lord for the future of our work.
Should the travel ban and venue closures extend through the summer, our current operating funds will be consumed by refunds to customer cancellations and, barring any unforeseen provision, we will be forced to close. Please know that your registration payment, or any part of it, can be converted into a tax-deductible donation to help bridge the gap here at Landmark. Registration fees can also be held and applied to any future tour or returned to you via check. Please let us know what option works best for you, and we will act accordingly upon receiving your response.
We understand many of you are also in difficult circumstances and we pray you will continue to look to our blessed Hope who orchestrates all and sustains us for our good and His glory.
We look forward to walking with you soon, hearing inspiring accounts of bravery, sacrifice, and fidelity. May the Lord make it so.
“Be merciful unto me, O God, be merciful unto me: for my soul trusteth in thee: yea, in the shadow of thy wings will I make my refuge, until these calamities be overpast. I will cry unto God most high; unto God that performeth all things for me.” —Psalm 57:1-2